Terms and Conditions

1. General Information

These Terms and Conditions govern your use of the website and the purchase of products from urbanheirbags.com, operated by Twilight Grove INC. By accessing this website or placing an order, you agree to these terms.


2. Eligibility & Sales Location

All products sold on urbanheirbags.com are available only within the United States of America. We do not ship internationally. Orders placed outside the USA will be automatically canceled.


3. Product Information

We strive to ensure all product descriptions, images, and details are accurate. However, Twilight Grove INC does not guarantee that all information is error-free, complete, or current at all times.

Product List:

Foldable Large-Capacity Nylon Shopping Tote Bag — $9.99

Soft Faux Leather Crocodile-Embossed Tote Bag with Adjustable Strap — $14.99

Genuine Leather Structured Satchel Tote Bag with Adjustable Crossbody Strap — $90.00

Genuine Leather Laptop Messenger Briefcase Bag (18-Inch) — $99.99

Genuine Leather Vintage Style Satchel Tote Bag with Crossbody Strap — $100.00

Genuine Calfskin Leather Tote Bag with Dual Carry Straps — $110.00

Genuine Leather Vintage Sling Crossbody Bag — $120.00

Genuine Leather Vintage Style Handbag with Adjustable Strap — $137.00


4. Pricing & Payments

All prices listed on urbanheirbags.com are in USD ($). We reserve the right to modify prices at any time without prior notice. Payment must be completed at the time of purchase through the available payment methods on the website.

Your credit card statement will show a charge from: urbanheirbags.


5. Shipping Policy

We offer FREE SHIPPING on all orders within the United States.
Processing times may vary depending on order volume. Delivery times are estimates and not guaranteed. Twilight Grove INC is not responsible for delays caused by carriers, weather, or unforeseen circumstances.


6. Returns & Refunds

We offer a 30-day refund policy on all products.

  • Refunds are accepted for both opened and unopened products
  • Items must be returned within 30 days of delivery
  • Refunds will be processed after inspection of returned items
  • Return shipping instructions will be provided upon approval of the request

Refunds will be issued to the original payment method.


7. Order Cancellations

Orders may be canceled before shipment. Once an order has been shipped, it will fall under the return policy.


8. Limitation of Liability

Twilight Grove INC shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.


9. Governing Law

These Terms are governed by the laws of the State of Wyoming. Any disputes shall be resolved in the courts located in Wyoming.


10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on urbanheirbags.com and take effect immediately upon publication.


11. Contact Information

For any questions or support, please contact us at:
Twilight Grove INC
Email: help@urbanheirbags.com
Phone: (307) 456-7440
Address: 1621 Central Ave, Suite 300, Cheyenne, WY 82001